Tuesday, June 06, 2006

Ah, the Coffee Nazi

After a day of typing up documentation on how to build out the next generation stuff at where I work, I am beat. Boo-hoo. On the upside, I found one of my favourite coffee shops starring in a video aptly called the Coffee Nazi. Funny stuff, especially knowing the owner for real, and he can be like that.

But, you can't argue with beans fresh roasted daily. Well, I certainly can't.


Blogger David A. Lane, KG4GIY said...

Documentation? What is that? Can I have some?

One of the major failings in most IT shops is the lack of documentation, good, bad or otherwise. This is partially due to the interupt driven nature of the business - you start working on something, get distracted and then never get back to it, or forget what you were going to write or what steps you took to get there. It is also due to, in some cases, a deep seated insecurity that if I don't tell them, I can keep my job. Finally, there is the repetative nature: why document what you do every day anyway.

I have worked in several organizations, big and small and in almost every case, the core documentation, how to do the every day tasks, is missing. Missing too is the casual documentation for the process that is done once a year that is sort of critical but "anyone can figure out." In many cases you hear "well Bill always did that." Of course, Bill was fired a week ago for doing something he wasn't supposed to so not only do you not have access to him and what he did, you have to reinvent the wheel all over again and hopefully come up with the same shape.

IT professionals, those that can read anyway, appreciate good documentation and curse the lack of it. Now all we have to do is figure out a good way to share it so we are not always reinventing the wheel.

Now, what was I doing?

11:03 AM  
Blogger David A. Lane, KG4GIY said...

This comment has been removed by a blog administrator.

11:04 AM  

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